Emails to the Italian embassy in Washington and consulates in Detroit and Chicago went unanswered for nearly two weeks. I finally called the consulate in Detroit, which is the consulate for Tennessee. I had to call during the one hour during the day that they accept citizenship calls. In order to get questions answered about dual citizenship, they tell me I have to call a telephone number that charges per minute: http://www.consdetroit.esteri.it/Consolato_Detroit/Menu/I_Servizi/Per_i_cittadini/Cittadinanza/
I call. The timer starts immediately after I enter my credit card. I figure about 10 minutes on hold. Someone picks up. I wanted to know if Detroit had its own dual citizenship checklist list other consulates do. They don't. I wanted to know if they have a list of approved translators. They don't. I want to know what the procedure is for getting an appointment at the consulate. You just call the same phone number. I want to confirm that my children can get citizenship at the same time I do. They can.
I get my questions answered in about 4-5 minutes. Plus the 10 minutes on hold.
I figure about $30 in phone charges.
Update (12 Oct 2011)
After paying to get my questions only partially answered, I discovered the Italian Citizenship Message Board: http://italiancitizenship.freeforums.org/
Just about any question you might have about Italian dual citizenship is probably answered here.